Carry out a customer satisfaction survey at a competitive price
The satisfaction survey: a measure of your internal and external reputation
The satisfaction survey is a particularly relevant tool for measuring customer satisfaction or dissatisfaction within your organisation.
The administration of questionnaires is a service that allows you to have objective indicators of your clients' satisfaction and to follow their evolution over time. ESCP Junior Conseil is able to develop and ensure the administration of a large volume of questionnaires throughout Europe, thanks to the 6 ESCP campuses in Paris, Madrid, London, Berlin, Turin and Warsaw.
After successful administration of questionnaires, our consultants can then propose an action plan to improve the customer experience or to make your offer more attractive.
This service is aimed at a wide range of players. For almost 50 years we have carried out hundreds of questionnaires on behalf of clients with a variety of profiles ranging from entrepreneurs to CAC40 companies.